What we do: Social media marketing


Freedata Labs is a Digital Marketing Agency with the focus on social media and social CRM.

At Freedata we place client-company relationships at the centre of our services. Until recently CRM was the centre of gravity of this relationship, today this has shifted towards online conversations and the relations companies build with web users. From this complexity and abundance of interactions emerges a big opportunity to develop digital marketing, and in particular social media marketing, which can boost awareness, advocacy, sales and loyalty.

The value that Freedata Labs offers companies lies with the fact that we do not just simply recognise the conversations that take place on the web with regards to brands and products (Web monitoring), but have shifted our attention to understanding these very conversations.

The services we offer at Freedata Labs are:

- Social Intelligence

  • Content Intelligence & Management
  • Metric & ROI
  • Social Insight Report
  • Web Listening

- Community Management

  • Social Media Engagement
  • Adaptation, maintenance and redesigning Websites
  • App development
  • Creativity & Design
  • Digital PR & Blogger Engagement
  • Digital Advertising

- Social CRM

- Business Intelligence & Consultancy

  • CRM B2B

- Social Media Marketing Training


The strengths of the offer are:

  • Understanding the dynamics and processes with which companies reach and interact with their own client base
  • The ability and experience to develop international projects in a multitude of languages
  • The business intelligence expertise to support and develop social intelligence and the proportions of the results obtained
  • A lab, one in it’s kind, which develops and applies semantic and psychometric tools to new projects in order to increase the effectiveness of all actions taken, boost loyalty and awareness and, direct sales.


Our clients